MD-AUDIT // MYSTERY DINER AUDIT
See your venue the way your guests do.
Anonymous visit. 11 areas scored 1 to 5. Every minute timed. You get numbers, not opinions, and a fix-it list.
LIVE SAMPLE · EXAMPLE GRILL● REC
0%
C
GRADE
FLAGS
3DELAY
+12mFIXES
5OPEN FULL REPORT →
AREAS SCORED11
STAGES TIMED4
REPORT IN3–7 DAYS
STAFF WARNED0
01 // PROCESS
Visit. Score. Fix.
01
We visit
As an ordinary guest. We order, eat, pay and time every step.
02
You get the numbers
Score, heatmap, service clock, alerts and an itemised bill of your night.
03
We fix it
20-minute debrief. Optional half-day bootcamp for your team.
02 // WHAT WE SCORE
11 areas. 1 to 5.
01ArrivalSignage, parking, security, entrance
02GreetingMinutes until someone sees you
03UpsellingRecommend, or just take orders?
04SpeedOrder to food, and order accuracy
05FoodTaste, temperature, portion vs price
06BarConsistency, speed, cleanliness
07CleanTables, cutlery, floor, restrooms
08VibeMusic, lighting, heat, generator noise
09BillSpeed, accuracy, POS, transfers
10ExitThanked, invited back, feedback
11OnlineGoogle, Instagram, reply speed
→Your score?Find out in under 2 weeks
03 // PRICE LIST
Pick your audit.
50% TO BOOK · BALANCE ON DELIVERY
MEAL BILLS REFUNDED BY CLIENT · 10% OFF FOR FULL PAYMENT UPFRONT
COUNTDOWN // DECEMBER STARTS IN
--DAYS
--HRS
--MIN
Your guests are scoring you tonight.
04 // FAQ
Before you book.
Will my staff know?
No. Only you know it's booked, and not the day.
Who sees my report?
Only people you send the link to. Each report has its own private link that isn't listed anywhere.
What if we score badly?
Every red flag comes with what we saw, what it costs you, and a fix with an owner and a date.
How do I pay?
50% to book, balance on delivery. You refund the meal bill from each visit.